Get In Touch

Let's Discuss Your Surveillance Needs

Whether you need outbreak support, surveillance strategy, or research collaboration— we're here to help protect global health together.

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Direct Contact

Location

Ternitz, Austria

What to Expect

  • Rapid Response

    Initial response within 24 hours

  • Scoping Call

    15-30 minute consultation

  • Written Plan

    Detailed proposal with deliverables

  • Fast Start

    Typical engagement begins in 1-2 weeks

Working Hours

Monday - Friday 9:00 - 18:00 CET
Emergency Response 24/7 Available

Outbreak Emergency?

For urgent outbreak support requiring immediate response, please indicate "URGENT" in your message subject or email us directly.

Email for Emergency

Frequently Asked Questions

Quick answers to common questions about our services

How quickly can you start a project?

Typical engagement begins within 1-2 weeks after initial consultation. For urgent outbreak support, we can mobilize within 48 hours.

What platforms do you offer?

We provide EpiSphere (genomic surveillance), OrionEpi (AI-powered intelligence), and Atlas Helios (bioinformatics analysis). Each can be deployed independently or as an integrated system.

Do you work with organizations of all sizes?

Yes. We work with national health agencies, research institutions, international organizations, and public health departments worldwide.

What geographic regions do you cover?

We provide global coverage with active surveillance in 147 countries. Our systems support multi-language deployment and regional customization.

How do you ensure data security?

We implement least-privilege access, encrypted transmission, privacy-aware reporting, and comply with GDPR and international health data standards.

Can you support research publications?

Yes. Our reproducible pipelines are designed for publication-ready outputs. We provide peer-reviewable methods and can support manuscript preparation.

Prefer to Schedule a Call?

Book a consultation directly with our team to discuss your surveillance needs and explore how we can help.

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